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Welcome to your Aviva Policy Information Page

Your Policy Info
Policy Number
02454L
Policy Type
Private Medical Insurance What does this mean?
This policy will help to cover the costs of private healthcare, from diagnosis to treatment. The specific cover details are in your policy documents.
Your Insurer
Aviva About us
Address: Aviva, Wellington Row, York, YO90 1WR
Website: www.aviva.co.uk
With over 300 years’ experience, we are the UK’s largest insurer with a 23% share of the UK life and savings market. We are a trusted provider of savings, retirement, insurance and health products under one strong brand.
Our Company
Howden About us
We’re an award winning Life and Health insurance broker. We’ve been established over 25 years, we’ve won many industry awards and we’re proud to be recommended by MoneySavingExpert.
Trustpilot
Have you tried these benefits yet?

Your FREE Digital GP >>

✔ Unlimited 24/7 access to GP video consultations

✔ Repeat NHS prescriptions at no extra cost, delivered to a location of your choice

✔ Children under 16? Add them to your account!

Download the Aviva Digital GP app FREE from the App Store or Google Play today!

Get your MyHealthCounts Q Score >>

✔ Register for MyHealthCounts now, to receive reminders to complete the questionnaire between month 6 and month 9 of your policy

✔ A health and wellbeing tool that helps you find out how healthy you are

✔ 12 week programmes to help you reach your health goals

✔ Get your ‘Q score’ and save up to 15% on your policy

MyAviva App >>

✔ Access your policy documents

✔ Get your claim sorted out as quickly as possible

✔ Add new policy holders and make changes to some policies

Download the My Aviva App FREE from the App Store or Google Play today!

Access your GetActive Discounts now >>

✔ Offers at over 3,000 health and fitness clubs nationwide

✔ Discounted home fitness products and online workouts

Our Cancer Pledge >>

✔ We’ll cover any cancer treatment and palliative care needed, as recommended by your specialist

✔ Extensive cover for aftercare

✔ We’ll pay money towards consultations with a dietitian, prostheses and a wig

✔ A safe and confidential Helpline

✔ Experienced counsellors available 24 hours a day, seven days a week

✔ Find out how to use this service within your member details…

✔ Support to manage and improve your mental health

✔ Helpful information, videos and advice to make sure you’re on the right path to feeling your best

✔ Find out how to use this service within your member details…

Single Will worth £80 or a couple's Will worth £130

As a new customer of Howden Life & Health, you have access to a free will writing service which is delivered by MyLastWill.

Their innovative online application makes creating your Will easy, in just 3 simple steps, from naming Executors to making gifts. 

Click here for details on how to access this great service

As a valued customer of Howden Life & Health, we really care about your wellbeing.

For your financial, physcial and mental wellbeing, we have funded your access to Health Assured, an award- winning wellbeing support service.

Services available to you and anyone insured on your policy include:

  • 24/7 Confidential Support helpline
  • Online Health Portal

Some of the areas you can use these services for are:

Family Issues

Financial Information

Legal Information

Tax Information

Bereavement

Housing Concerns

Click here for information on how to access the wellbeing support centre or simply email rewards@howdenlifeandhealth.co.uk

The list of benefits and exclusions may not be exhaustive. Policy benefits are usually non-contractual, which means they don’t form part of our insurance contract. The benefits of the most recent policies shown by insurer and product may vary depending on your specific situation. All services could be changed or withdrawn in the future. For more information about your specific policy benefits please contact us by phone 0800 953 9533 or email info@howdenlifeandhealth.co.uk.

Managing your policy
What would you like to do?
Why are you cancelling?

Review your cover

Please feel free to use our form below to send us any questions we have not answered, and a member of our team will get back to you shortly with an answer.

Update your details

Amend your details - change your address, name, needs etc.

Top up your cover

Top Up - need to increase your level of cover? Let us know what you feel you need and we'll guide you how best to do it.

Arrange cover for my partner

If you require your partner to be covered, please fill in the form below with their basic details and a member of our team will get back to you shortly.

Put Policy In Trust

Put Policy In Trust - need to add your policy in trust? Let us know what you feel you need and we'll guide you how best to do it.

Please visit the link below where you can specify who the trustee and beneficiary of your plan should be, we will then send you your trust form for signatures.

https://www.howdenlifeandhealth.co.uk/trusts/

Please do not hesitate to contact us on 0800 953 9533 if you require any further assistance.

Need more help?

Call us on 0800 953 9533

Our Opening Times:

Monday: 09:00 to 17:00

Tuesday: 09:15 to 19:30

Wednesday: 10:00 to 14:00

Thursday: 09:00 to 18:20

Friday: 09:00 to 17:00

Saturday: 10:00 to 14:00

Cancel my cover

Claiming on your policy

Phone us on: 0800 068 5821

Monday to Friday: 8:00am - 6:30pm

Saturday: 9:00am - 1:00pm

Sunday: Closed

Calls may be monitored or recorded.

Did you know that 18% of people have not told anyone that they have a policy in place?

It’s really important you do this in case you’re not in a position to make the claim yourself.

      
Why choose Aviva for health insurance?

Aviva’s recognised by industry experts, and they have won Company of the Year for 10 years running. Here’s how you can count on them:

Expert claims team - Direct access to an experienced, responsive team
Aviva cancer pledge - We cover treatment and palliative care, as well as aftercare
MyAviva - Start a claim quickly online and have your policies in one place
We are the largest UK insurer - With 15 million UK customers

Other Products

Life insurance pays a lump sum of your choosing on the event of death or diagnosis of a terminal illness.

Policies can cover a specified period of time (the ‘term’), for example 20 years, to match your mortgage or when the children are dependent. Alternatively, Life insurance can be open ended (whole of life) which will pay the sum upon death whenever it occurs which is useful for funeral planning, leaving a legacy or inheritance tax planning.

Howden Life & Health have the widest range of life & health insurers in the UK and therefore cannot be beaten on price.

Income Protection pays a monthly sum, of your choosing, on the event of an accident or sickness or redundancy.

When these things happen your earnings stop (sick pay etc is always limited and non-existent for self-employed, Statutory sick pay is less than £100 per week) the monthly payment helps pay towards your mortgage, rent, bills and lifestyle, protecting any savings, credit score and debts.

Howden Life & Health have the widest range of life & health insurers in the UK and therefore cannot be beaten on price.

Private medical insurance covers the cost of ‘going private’ and allowing you to avoid NHS waiting lists.

The private sector aims to deliver your health care much quicker, with choice, in more comfortable surroundings and access to the latest treatments, all funded by your insurance company. If you buy for the first time Pre-existing conditions are excluded. If you have cover already, you can ‘switch’ insurers for a better price.

Howden Life & Health have the widest range of life & health insurers in the UK and therefore cannot be beaten on price.

Useful information

Introduce a friend to Howden today and you could both receive a £75 Amazon voucher!

Just copy and paste the text and link below, and share it with your friends or family:

I've recently had great service from Howden for Life and Health Insurance. If you need the same, follow this link and we'll both get a £75 amazon voucher!

Link: http://pages.howdenlifeandhealth.co.uk/refer-a-friend

We will then get in touch with your friend or family member at a time that suits them, and if they take out a policy with us, you'll both get rewarded!

An Award Winning Team